Privacy Policy for StreamSync

Effective Date: February 4, 2026

StreamSync is a Twitch extension and related web services operated by OneStarLive LLC (“OneStarLive,” “we,” “us,” “our”). This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have.

This policy applies to StreamSync, including our Twitch extension, overlays, shareable event pages, APIs, and related services (collectively, the “Service”).

1. Information We Collect

A) Information You Provide

Depending on how you use StreamSync, you may provide:

  • Event content and configuration (Broadcasters), such as event titles, descriptions, goal amounts, schedule times, timezones, category/images, vote options/outcomes (if enabled), and related metadata.

  • Feedback and support content, such as messages, bug reports, survey responses, screenshots, and VOD links, if you submit them.

B) Information We Receive From Twitch / Platform Integrations

When you authenticate or use StreamSync through Twitch, we may receive:

  • Twitch user identity data such as Twitch User ID and display name (and other data Twitch makes available to extensions based on permissions and your settings).

  • Channel/broadcaster identifiers needed to associate Events, overlays, and feature behavior with the correct channel.

C) Usage and Technical Data

We may automatically collect limited technical and usage data, such as:

  • Interaction events (e.g., event page views, clicks on Start/Stop Momentum, scheduling actions, vote option interactions, goal state transitions, and overlay-related actions).

  • Device/browser/app info (e.g., device type, browser type, language settings).

  • Server logs (which may include IP address, timestamps, request metadata, and error logs) used for security, debugging, and abuse prevention.

2. How We Use Your Information

We use information we collect to:

  • Provide and operate StreamSync, including creating and displaying Events across panels, overlays, and shareable pages, and enabling features such as Momentum, scheduling tools, and vote options (where available).

  • Maintain safety and security, prevent abuse, troubleshoot issues, and enforce our Terms of Service.

  • Improve the Service, including performance, reliability, and product features.

  • Support you, respond to inquiries, and handle data requests (including deletion requests).

3. How We Share Information

We do not sell your personal information.

We may share information only in these limited circumstances:

A) Service Providers

We may share information with trusted vendors that help us operate the Service (for example: hosting infrastructure, monitoring/logging, or error tracking), only to the extent necessary to provide and secure the Service.

B) Legal and Safety

We may disclose information if we believe it is necessary to:

  • comply with applicable law, regulation, subpoena, or legal process;

  • protect the rights, property, or safety of OneStarLive, our users, or the public; or

  • prevent fraud, abuse, or security incidents.

C) Business Transfers

If OneStarLive is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

4. Data Retention

We retain information only as long as reasonably necessary to:

  • operate the Service,

  • comply with legal obligations,

  • resolve disputes,

  • enforce agreements, and

  • maintain security and prevent abuse.

We may retain certain logs and records for a limited period for security, auditing, and reliability purposes.

5. Where Data Is Stored

Information is stored on systems operated by OneStarLive LLC and/or the hosting infrastructure used to run StreamSync. We generally process and store information in the United States.

6. Security

StreamSync is operated as a small, independently-run service. We take reasonable steps designed to protect information we process, including using firewall rules and access controls to limit unauthorized access to our systems.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you use the Service at your own risk.

7. Your Choices and Rights

A) Access / Deletion Requests

You may request deletion of StreamSync data associated with your Twitch identity by contacting contact@onestarlive.com. We may need to verify your request. We may retain limited information where necessary for legal compliance, security, or fraud prevention.

B) Broadcaster Controls

Broadcasters may edit or remove Events they created (subject to platform and technical limitations). Some logs or historical records may remain for security and auditing.

8. Children’s Privacy

StreamSync is not intended for children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

9. International Users

StreamSync is operated from the United States. If you access the Service from outside the U.S., you understand your information may be transferred to, stored in, and processed in the U.S., where data protection laws may differ.

10. Third-Party Links and Platforms

StreamSync may link to or integrate with third-party services (including Twitch). Their privacy practices are governed by their own policies. We are not responsible for third-party privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version and update the Effective Date. Continued use of StreamSync after changes means you accept the updated policy.

12. Contact Us

OneStarLive LLC
Email: contact@onestarlive.com
Los Angeles, CA, United States